3t is currently looking to recruit a General Manager (Glasgow and Manchester) on a permanent contract located in Manchester, England.
The Company
At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive.
3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide.
Together, we are training the workforce of the future.
3t Training Services is the UK’s largest and leading provider of training for the oil and gas, wind, and power industries, and a major player globally, whilst also making a significant impact on the wider and utilities sectors including gas, electric, and water.
The Role
To lead the operational and performance growth for 3t Utilities, across multiple sites in the UK.
Duties and Responsibilities:
- Direct P&L responsibilities for the company’s financial performance and capital investments
- Hands on execution
- Using weekly / monthly KPI’s to ensure that the business is performing in line with business expectations
- Commercially astute to interface with clients and understand the local market and training requirements
- Proven track record of delivering sales and profit growth
- Lead purchase price reductions for local 3rd party suppliers
- Operational experience to understand and deliver cost of sales savings, through efficiency, trainer utilisation and cost control
- Proven experience of reducing non value-added activities through collective process mapping and project leading improvement activities
- Structured plans to reduce administrative costs within the business
- Build long term, trusting relationships with shareholders, business partners and authorities
- Understanding of course fill and full rates to drive profitability within the business unit
- Manage the introduction of new products to expand offering
- Account management for key accounts within region
- Managing the client and consumer experience within centres to maximise stickiness of returning delegates
- Using past course trends and future forecasting to ensure appropriate resource levels and course availability to ensure maximise revenue streams
- Understand the requirements of Client, Customer and Consumer needs to ensure that Pre, On and Post course experience is World Class and demonstrate measures to track progress
- Support the business unit externally via optimum use of trainers ensuring World Class Status using demonstrable KPI’s to track progress
- Think clearly under pressure and act in a sociably responsible way
- The job holder is expected to be flexible and undertake additional duties commensurate with the overall responsibilities of the job, and that are within their competence, when required.
- The job holder will undertake all activities in compliance with the requirements of the Company’s and/or the Client’s Safety Management System (SMS).
The Person
At 3t our values of Innovation, Collaboration and Excellence are at the heart of what we do and reflect what is important to 3t, how we operate and fulfil our vision. We are looking for future colleagues who believe in the power of working together by being open and respectful, think creatively and dare to be different to find solutions and are dedicated, driven and passionate to strive for excellence. You will have:
- Significant experience in similar role with at least 5 years in senior management within Engineering, Utilities or Commercial Training Management
- Training background desirable
- High level of commercial awareness with a focus on achieving results
- Experience of managing and coaching teams
- Excellent communication and interpersonal skills
- Driving Licence
Other Requirements:
- A strategic thinker with the ability to innovate and develop new approaches to the environment we operate in order to grow the business
- Demonstrates a clear commitment to providing first class customer care / services
- Highly organised / Meets deadlines
- Maintains a professional appearance which appropriately reflects the role and the Company’s image
- Ability to remain calm and be assertive during busy periods or when dealing with challenging situations
- Discreet with the ability to maintain confidentiality